Privacy Policy

Introduction

We (“we”, “us”, “our”) take the protection of the data of users (“user” or “you”) of our website and/or mobile app (the “website” and/or the “mobile app”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or mobile app (together: the “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the “services”) when you access the services via your devices.
Please read this privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read this policy thoroughly and do not agree with our practices, you must discontinue using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any amendments to it.

This privacy policy explains:

• How we collect data

• Which data we collect

• Why we collect this data

• With whom we share the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

Updates or Changes to This Privacy Policy

We may update or revise this privacy policy at our sole discretion from time to time. The version published on the website is always the most current (see “Effective Date”). We encourage you to review this privacy policy regularly for any changes. In the event of material changes, we will post a notice on our website. Continued use of our services after being informed of such changes constitutes your acknowledgment and acceptance of the revised terms.

What Data Do We Collect?

Below is an overview of the data we may collect:

Non-identifiable and non-identifying information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow identification of the individual from whom it was collected. This includes mainly technical and aggregated usage information.

Personally identifiable information, i.e., any information that can identify you or can reasonably be used to identify you (“personal data”). Personal data we collect through our services may include information such as name, email address, postal address, phone number, IP address, and more. If we combine personal and non-personal data, the combined information will be treated as personal data for as long as it remains combined.

How Do We Collect Data?

We use the following main methods to collect data:

• We collect data when you use our services. When you visit our digital assets and use our services, we may record and store your usage sessions and related information.

• We collect data that you provide to us directly, for example, when you contact us via a communication channel (such as email with feedback or comments).

• We may collect data from third-party sources as described below.

• We collect data when you sign up for our services through a third-party provider such as Facebook or Google.

Why Do We Collect This Data?

We may use your data for the following purposes:

• To provide and operate our services;

• To further develop, customize, and improve our services;

• To respond to your feedback, requests, and inquiries, and to provide support;

• To analyze usage patterns and service demands;

• For internal, statistical, and research purposes;

• To enhance our data security and fraud prevention capabilities;

• To investigate and enforce violations of our terms and policies, and to comply with applicable laws, regulations, or governmental requests;

• To send you updates, news, promotional materials, and other information related to our services. You can choose to opt out of promotional emails by clicking the unsubscribe link included in such emails.

With Whom Do We Share This Data?

We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, technical support, etc.).

We may also disclose your data under the following circumstances:
(i) to investigate, detect, prevent, or take action against illegal activities or other misconduct;
(ii) to establish or exercise our legal rights;
(iii) to protect our property, rights, or personal safety, as well as that of our users or the public;
(iv) in the event of a change of control in our company (e.g., merger, acquisition, or sale of substantially all assets);
(v) to collect, hold, or manage your data via authorized third-party providers (e.g., cloud services) for business purposes;
(vi) to cooperate with third parties to enhance your user experience.

Please note that we may share or otherwise use non-personal data at our own discretion.

Blogs and Forums

Please note that our services may include social interactions (e.g., posting content, information, and comments publicly, or chatting with other users). Any information or content you share in these areas may be viewed, collected, and used by others. We advise against sharing information you do not wish to make public. Uploading or sharing content through our digital assets is at your own risk. We cannot control the actions of other users or the public who have access to your data or content. You acknowledge that copies of your data may remain accessible in cached or archived pages or may have been copied or stored by others even after deletion.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies (“tracking technologies”). These may allow third parties to automatically collect your data to improve navigation, optimize performance, personalize the experience, and ensure security and fraud prevention.
For more information, please see our Cookie Policy.

We will not share your email address or other personal data with advertising companies or networks without your consent.

If we work with advertising services (e.g., Facebook Ads or campaign managers), targeted advertising may be displayed based on your recent browsing activity across websites, devices, or browsers. Such data processing is subject to the respective third-party’s privacy policy.

Where Do We Store the Data?

Non-personal data:
We and our trusted partners and service providers are located around the world. Accordingly, we may store and process all non-personal data collected in various jurisdictions.

Personal data:
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for the proper provision of our services and/or by law.

How Long Do We Retain the Data?

We retain collected data for as long as necessary to provide our services, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.
We may correct, complete, or delete inaccurate or incomplete data at any time at our sole discretion.

How Do We Protect the Data?

Our hosting provider supplies us with the online platform that enables us to provide our services to you. Your data may be stored through the data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most service areas.

If payments are processed through our digital assets, all payment options provided by us and our hosting provider comply with PCI-DSS (Payment Card Industry Data Security Standard) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Despite the measures taken by us and our hosting provider, we cannot guarantee absolute data protection or security for any information you upload, publish, or otherwise share with us or others.
Therefore, please set secure passwords and avoid transmitting confidential information that could significantly harm you if disclosed. As email and instant messaging are not considered secure communication methods, please avoid sharing sensitive information through these channels.

How Do We Handle Minors?

Our services are not intended for users under the age of legal majority. We do not knowingly collect data from minors. If you are underage, do not download or use our services and do not provide us with any information.

If we become aware that a minor is using our services, we may block access and delete the data we hold about them.
If you believe that a minor has provided us with data, please contact us as described below.

EU Residents’ Rights

If you reside in the EU, you may:

• Request confirmation as to whether personal data concerning you is being processed and access to that data;

• Request the correction of your stored personal data;

• Request the deletion of your personal data;

• Object to the processing of your personal data;

• Request restriction of processing;

• File a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our legitimate business interests and regulatory requirements.

We may transfer data internationally as necessary to provide our services. If you reside in the EEA, your personal data will only be transferred to countries that ensure an adequate level of protection.

Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident using our services, you may have the right under the CCPA to request access to or deletion of your data.
To exercise these rights, please contact us as outlined below.

We do not sell users’ personal data as defined by the CCPA.

California residents under 18 years of age who are registered users of the services may request the removal of publicly posted content by contacting us as described below, with the subject line “California Removal Request.”

Contact

If you have general questions about the services or the data we collect and how we use it, please contact us at:

Name: Tina Reif
Address: Holzstraße 25, 4020 Linz, Austria
Email: tina@tinareif.com